Staff Unity is Key to Addiction Treatment
The diverse experience of Second Chance’s staff is one of the key components to our successful addiction treatment and recovery program. Individualizing guest care is top priority and our team utilizes three different components to help individualize their care: mental, physical, and spiritual needs of recovery for each guest. We feel passionately that with these top priority components combined with family therapy and after rehab care programs, sets Second Chances apart from other treatment facilities.
From the first contact with our administrative staff to working with individual counselors, each guest’s path is uniquely developed with the singular goal of providing the highest quality addiction treatment program while maintaining a caring and compassionate environment.
Meet the Second Chances Team
Riley McEacharn, Facility Administrator
Riley began working in substance abuse as a residential tech in 2016. She is a graduate of Louisiana Tech University
with a bachelor’s degree in Psychology. In later 2016, Riley obtained a certification as a counselor-in-training and began the process of becoming a Registered Addiction Counselor through LA-ADRA. She worked as a counselor for the next three years and is now moving into management as the director of business development. Riley is also currently pursuing her masters in Clinical and Mental Health Counseling through Liberty University. Riley has experience in working with addicts with co-occurring psychological disorders through residential programs, intensive outpatient programs, and managing sober-living homes for women.
Riley’s preferred approach to counseling is using Gestalt Therapy to increase the individual’s awareness of personal responsibility and unhealthy belief systems that may be present. As this awareness increases, she is able to help the client set attainable goals for healing from past events and healthier coping skills for the future. She desires to see the individual achieve restoration through self, community, and family growth. Riley began her spiritual and emotional recovery journey in January 2014. This journey instilled a passion in her to help others find the same healing.
Krystine Poindexter, Assistant Administrator
Krystine began working in this field in 2015 at a faith-based treatment program where she did fundraising/marketing, and mentored women. She then moved to a residential treatment program in 2017, and since then she has worked as an intake and utilization review coordinator and a substance abuse counselor. She is a CIT and is working towards being a Registered Addiction Counselor through LA-ADRA. Krystine has experience working with addicts in long-term treatment, residential treatment, and managing sober living homes.
Krystine is passionate about helping others build a spiritual foundation and finding the same freedom she found in recovery. The thing she loves most about this field is watching the transformation take place in individuals and their families alike.
Dr. Cesar Gonzales
Dr. Cesar Gonzales, Medical Director
Dr. Gonzales is a loving husband and father of 5 beautiful children. He is a native of El Paso, Texas, but has called Northeast Louisiana home for the past 16 years. He is board certified in Family Medicine and Addiction Medicine through the American Board of Family Practice and the American Board of Addiction Medicine, respectively.
He received his medical training at the University of Texas Medical Branch in Galveston, TX, and completed his residency at LSU Monroe EA Conway in Family Practice. He then went on to complete formal training in addiction medicine in Northeast Louisiana
Dr. Gonzales is personally and professionally committed to treating Chemically Dependent individuals and their families. He is passionate about seeing his patients recover and live the lives they deserve, free from the bondage of addiction.
Kaissy Hammer-Key, Nurse Practitioner
Kaissy Hammer-Key is a board-certified psychiatric nurse practitioner with the American Nurses Credentialing Center (ANCC). She is also a board-certified family nurse practitioner with the American Academy of Nurse Practitioners (AANP). In addition, she is also board-certified pediatric primary care nurse practitioner with ANCC.
Kaissy completed her undergraduate degree at the University of Louisiana at Lafayette, where she earned a Bachelor of Science in Nursing degree. Kaissy is a Gates Millennium Scholar and stayed at University of Louisiana at Lafayette and earned a Master of Education (M.Ed.) in Curriculum and Instruction with a concentration in Health Promotion and Wellness. She then went on to earn her Master of Science in Nursing (MSN) degree from the University of South Alabama in Pediatric Primary Care Nurse Practitioner. After earning her MSN, she went to the University of Massachusetts earing a Post-Master’s certificate in Family Nurse Practitioner and a Post-Master’s certificate in Psychiatric Mental Health NP at Northwestern State University of Louisiana.
Kaissy started her nursing career in the well-baby nursery at Women’s and Children’s Hospital in Lafayette, La. She then worked at Lafayette Parish School Board as a school nurse and assistant nursing supervisor. After getting certified as a nurse practitioner, she has worked at Lackland Airforce Base and Endocrine and Thyroid Specialists. She has a passion for helping others and is the owner Northeast Counseling LLC and House of NOLA with her husband, Terrance Key. Kaissy is a member of the Louisiana Association of Nurse Practitioners and Delta Sigma Theta Sorority Inc.,
When she is not seeing patients, she is an adjunct instructor at University of Louisiana at Lafayette in the Department of Kinesiology teaching Health Promotion and Wellness courses. In her free time, she enjoys spending time with her family, trying new restaurants, shopping, and couponing.
Family Nurse Practitioner
Kelsey Littleton, Family Nurse Practitioner
Kelsey is from Monroe, LA, and graduated from the University of Louisiana-Lafayette in 2017 with a Master of Science in Nursing is an AANP-certified family nurse practitioner (FNP).
Kelsey’s been working in the field of addiction since 2018 when she started as an FNP.
When she’s not taking care of clients, she is caring for her two little ones at home.
Director of Nursing
Betsy Davis, Director of Nursing
Betsy is a board-certified Registered Nurse with the Louisiana State Board of Nursing. Betsy began her career as an LPN at an accredited drug and alcohol facility in 2000. Betsy later obtained her RN degree from the Baptist Health School of Nursing in Little Rock, Arkansas in 2007. Psych nursing is her passion. Having worked in addiction nursing for 20 years, she brings a wealth of knowledge and compassion to our facility. Betsy has an uncanny ability to help these patients navigate through this tough period in their lives. She enjoys assisting them in regaining the love, support, and trust of their families and loved ones.
Josh Johnson, Clinical Director
Glen Brown, Counselor
Glen Brown has extensive experience in drug and alcohol treatment. He received a diploma from the Louisiana Substance Abuse Counselors & Trainers Education Foundation Institute in 2017.
From 2014 until being hired by Second Chances in 2020, Mr. Brown worked as a counselor for a drug court in the 5th Judicial District, State of Louisiana. During this time he helped reform hundreds of drug court participants to become productive members of society while also helping the court enforce policies and procedures.
Glen has a deep understanding and knowledge of the disease of addiction and is passionate about recovery. This unique perspective allows him to guide addicts and alcoholics to effectively interrupt the thought and behavior patterns of the addiction cycle.
Mr. Brown’s philosophy in achieving long-term sobriety is centered on treating the entire person (mind, body, and spirit). He is a graduate of the United States Marine Corps (1980), a church deacon, and a devoted family man. Glen knows the compassion and discipline necessary to defeat addiction and live a peaceful and productive life free from drugs and alcohol.
Mr. Brown is currently a Counselor in Training (CIT) and studying to become a Registered Addiction Counselor (RAC).
April Denova, Counselor
April began working in this field in 2019 at a faith-based treatment program. She then moved to a residential treatment program in 2020. She is a CIT and is working towards being a Registered addiction counselor through LA-ADRA.
April has experience with working with addicts and their families in long-term and residential treatment. April loves being able to offer hope and freedom to the broken. To April working in this field is not just a career but her passion in life and is thankful for the life God restored back to her.
Tanya Brandy, IOP Counselor
Tanya began working as a substance abuse counselor in November 2014. She is a graduate of the University of Louisiana of Monroe with a Bachelor of Art degree. In 2011, she became a graduate of Grambling State University and obtained a Master of Social Work degree.
In 2019, she became a Certified Activity Therapy Facilitator through the Louisiana Association for Behavioral Health and began the process of becoming a Licensed Addiction Counselor through LA-ADRA in 2020. And, in 2021, she became a Certified Anger Management Specialist and a Certified Parent Instructor through The Diversion Center.
After graduation, Tanya began her career as a case manager at Saint Francis Medical Center for two years; as Child Welfare Specialist at the Department of Children and Family Services for three years; and for six and half years Tanya began working as a substance abuse counselor at Rayville Recovery.
Tanya just recently joined the Second Chances Team. She is also currently pursuing a Master Degree in Theology and Religious Studies from The H.O.P.E. Bible Institute. Tanya is one of the residential inpatient substance abuse counselors and she is also the intensive outpatient counselor. A great deal of Tanya’s experience involves working with clients who are diagnosed with addiction and co-occurring psychological disorders through the hospital, DCFS, residential programs, intensive outpatient programs, and through mental health agencies.
Tanya’s preferred approach to counseling is from a holistic psychotherapy perspective which incorporates the mind, body, and spirit which each human being possesses. As the individual becomes aware of this concept relapse prevention planning becomes more attainable and the correlation to the three stages of relapse: mental, emotional, and physical begins to make sense. Tanya is extremely passionate about assisting individuals to transition their lives from a place of unmanageability to a place of peace through guidance of mindfulness, desire, and humility.
Nancy Vincenzi, Counselor
Nancy has a Bachelor’s degree in Criminal Justice from Penn State University and a Master’s degree in clinical social work from the University of Maryland School of Social Work. She is in recovery and prior to attending college she represented Gaudenzia through speaking engagements educating medical personnel and government officials on the needs of individuals upon reentry into the community.
Nancy began working in the field in 2014 working with youth and adults involved in the legal system and in 2015 began providing addiction and mental health services to the homeless population in Washington, DC. She is passionate about assisting people in changing the course of their lives.
Sarah Cobb, Counselor
Sarah started working in residential addiction treatment in 2019 and was inspired to pursue a career in addiction counseling. She has been a counselor in training now for almost three years and is studying to become a clinical social worker with a specialty in Addiction Studies. She has experience working with Lincoln and Union Parish Drug Courts, as well as residential treatment centers in North Louisiana.
Sarah believes that every individual is unique, and approaches counseling from the perspective that each individual must be treated uniquely, appreciating all facets of the person: the good, the bad, and the ugly. Her own experience in addiction and recovery inspires her to passionately pursue recovery in the lives of others, spreading hope and inspiring change.
Lisa Bradley, Discharge Coordinator
Lisa began working in this field as a residential tech in 2016. Over the years she spent time learning more about substance abuse and has become well-acquainted with how to deal with patients. Lisa’s experience allows her to get to know clients and learn what it is they need to excel in their recovery. Lisa enjoys helping and watching them grow and transform in their recovery journey.
Other Key Personnel
Terry Richardson, Intake Coordinator
Terry has worked in the medical field for over 25 years. She is a certified CPT and Medical assistant and now works as an intake coordinator. Terry has worked in the addiction field for over 6 years now.
She enjoys helping people get back on track and living their best life.
Residential Tech Manager
Troy Hatfield, Residential Tech Manager
Troy began his work with recovery in the community, providing support, encouragement, and transportation to treatment. He is a husband and a father and is celebrating his 11th year sober.
He began working as a Tech in 2008. He prides himself in helping anyone with life-controlling issues by meeting them where they are. He shares his experience, strength, and hope so that anyone struggling with the grips of addiction can see that there is abundant life after recovery.
Utilization Review Coordinator
Amanda Demere, Utilization Review Coordinator
Amanda first began her career in addiction recovery in 2017. She quickly learned that she loved the field and transitioned from a 9-year career in veterinary medicine to recovery nursing. Prior to addiction nursing, she had experience in hospital management and psychiatric nursing. She has been certified through the crisis prevention institute since 2016 and has a large amount of experience with co-occurring disorders. Amanda has been in nurse management since 2018 but has recently moved to utilization review where she uses her knowledge and experience directly with insurance companies to enable each individual seeking treatment at Second Chances to have the maximum amount of time in the residential setting.
Billy Minnifield, Business Development
Mariah Rogers, Billing Coordinator
Mariah began her career at Second Chances as Billing Coordinator when she moved back to Monroe after graduating college. Mariah graduated from Louisiana State University as University Medalist with a degree in Biological Sciences. As Billing Coordinator, she works closely with the admission and utilization review staffs to coordinate the financial needs of patients and families ensuring a pleasant experience at Second Chances.